This warranty is valid from the date of purchase and valid for the replacement of dysfunctional parts only. Any parts under warranty will be replaced and shipped to your door. Any service and labor fees, if applicable, to replace parts under warranty must be paid by the user.

Due to its straightforward design, most parts can be easily exchanged by the end user without a professional service tech required. However, it is always recommended to seek professional help for maintenance and service to make sure the work is done properly.


Chair frame, Motors, Controller, and CPU system have 1 year warranty while battery will have 6 months warranty.


Consumable parts like tires, seat and backrest, armrests, brake pad and support straps were NOT covered in warranty. Items damaged by user negligence, accidents, abuse, improper storage, improper handling, and improperly operated against user manual. Items that have been modified in an unauthorized and unapproved way.

Warranty is non- transferable and ONLY valid for the original purchaser. The company reserves the right to make any change and improvement without prior notice. It reserves and also the property of models and forbids their reproduction, even partial. The technician will evaluate and investigate the cause of damage or dysfunction of the product before proceeding to repair or replacement.