Salik is Dubai’s electronic toll collection system that charges vehicles when passing through toll gates. However, not everyone is required to pay these toll fees. Certain individuals and vehicles are eligible for Salik fee exemption, which can significantly reduce travel costs.
This guide provides a comprehensive overview of Salik toll exemptions, including eligibility criteria, step-by-step application procedures, required documentation, and important rules you should know.
Who Qualifies for Salik Toll Exemption?
The Roads and Transport Authority (RTA) grants toll exemptions to specific categories of people. Here’s a closer look:
1. People of Determination (PoD)
Dubai exempts vehicles registered to People of Determination (PoD) from Salik toll charges. This includes individuals with:
- Physical disabilities
- Mental disabilities
- Visual impairments
- Autism spectrum disorders
A valid People of Determination Card issued by the Ministry of Community Development or a Sanad Card from Dubai’s Community Development Authority (CDA) is mandatory.
2. Immediate Family Members of People of Determination
If a vehicle is registered under a first or second-degree relative of a PoD individual, it may also be exempted. Eligible family members include:
- Parents
- Spouse (Marriage contract required)
- Children (Birth certificate required)
- Sister/Brother
- Grandparents
- Grandchildren
This provision ensures that caregivers and close family members who assist People of Determination individuals are not burdened with toll costs.
How to Apply for Salik Fee Exemption For People of Determination
There are two official methods to submit an application:
Method 1: Online Application via Salik Website
- Visit the official Salik website.
- Go to the “Apply for the Exemption from Salik Fees” section.
- Enter your personal and vehicle details.
- Upload the required documents.
- Submit your request and wait for confirmation.
Method 2: Apply via Email
If you prefer email, follow these steps:
- Download the Commitment Form from the Salik website.
- Fill in the form completely and sign it.
- Attach all required documents (listed below).
- Send the email to specialaccounts@salik.ae.
After completion of exemption application online, the Special account team verifies every details and process the request for exemption. Once the application is approved and updated in the system, applicant will be informed by phone.
Documents Required for Salik Fee Exemption
To avoid delays, ensure you have all the following documents ready:
- Copy of Emirates ID (for applicant)
- Vehicle registration card (Mulkiya) of the person of determination or one of their first or second degree relatives
- People of Determination Card (Ministry of Community Development) or Sanad Card (CDA)
- Proof of relationship (birth certificate, marriage certificate) if applying on behalf of a relative
- Commitment form (signed) if applying via email
Processing Time and Validity of Salik Toll Exemption
- Approval Time: Most applications are processed within 5 working days if all documents are valid.
- Validity Period: Exemption is valid for 12 months and must be renewed annually.
- Vehicle Limit: Only one vehicle per person can be exempted.
- Cost: The exemption is free of charge, and first-time applicants may receive a complimentary Salik tag.
Important Rules to Remember
- Exemption applies only to one vehicle: If you own multiple cars, only the registered vehicle under exemption will be toll-free.
- Vehicle change requires reapplication: If you sell your exempted vehicle or register a new one, you must submit a fresh request.
- Renew annually: Failure to renew will result in toll charges being reinstated.
- Misuse is punishable: Submitting false documents or misusing exemptions can lead to fines and cancellation.
Frequently Asked Questions (FAQs)
Can I apply for more than one vehicle?
No, each eligible person can only exempt one vehicle at a time.
Does exemption apply to rental cars?
No, the exemption is only valid for vehicles registered in the applicant’s or eligible family member’s name.
Is exemption automatic for People of Determination cardholders?
No, even if you hold a valid People of Determination card, you must apply through the Salik system to activate the exemption.
How do I renew my exemption?
Renewal can be done online or by email using the same steps as the initial application.
In Conclusion
Dubai’s Salik toll exemption program provides valuable support to People of Determination, and their families. The application process is straightforward, free of cost, and can be completed online without visiting any office.
If you meet the criteria, applying for Salik exemption can help you save significantly on daily commuting costs while ensuring smoother travel across Dubai.
